F. A. Q

1) How many children can fit inside a jumper?
Generally speaking, between 8 & 10 children can play safely at one time. The jumpers come in several sizes and the amount of children that can play at one time varies a lot depending upon the age groups and sizes of the children using it.

2) How much does it cost?
Pricing is based on a number of factors. CALL TODAY or e-mail us with your party date, the hours of your party and what city we will be delivering to. Please also tell us what unit you are interested in. We can then provide you with accurate pricing.

3) What about rain?
Even though most jumpers have roofs they are NOT watertight. If it's raining, even lightly, the jumper becomes extremely wet & slippery. We do NOT deliver in the rain due to safety issues. The rain also mildews the units and ruins them. We will call you that morning to discuss rain concerns. There is no charge to you for a cancelled reservation due to the weather. However, if the weather was clear when the unit was delivered and set up and then it rains during the course of the rental, please be advised THERE ARE NO REFUNDS!

4) Can you set up indoors?
Usually NOT. Unless it is a gym or a building with AT LEAST a 22 foot ceiling, our units can not be set up indoors.

5) How can I reserve one?
Call us at (530)741-8166 and we can schedule your reservation right over the telephone. We are open Monday thru Friday from 8:30am until 7:00pm. Saturday and Sunday we are available from 8:30am until 2:00pm. If you get voice mail please leave your name and number and be assured that we WILL return your telephone call promptly. If you have additional questions you may also email us at jordansjumpers@gmail.com and we’ll be glad to answer any questions you may have.

6) Is there a deposit required?
No. You pay the driver cash on delivery when the jumper arrives the morning of your party. We also accept payment by VISA, MASTERCARD or AMERICAN EXPRESS using our quick and easy PAY-PAL page. You can pay for your party in advance.

7) How far in advance do I need to reserve?
We suggest 2-6 weeks before your scheduled party date for our popular character jumpers. We are always happy to try to accommodate last minute bookings. However, the earlier you make a reservation, the better selection choices you have.

8) What are the appropriate ages for bouncing?
Ages 2-12 years. Some of the larger combo units and interactive equipment may not be appropriate for children under the age of 5 years old.

9) Do you deliver to my area?
Please call (530)741-8166 to see if you are located within our delivery area.

10) Do you set up in parks?
Yes. as long as you have the parks permission in certain parks. Generators are available for rent , if needed

11) How much room do I need?
Most units need a 14’x14’ clearance at minimum. Since units vary in size, some units require a larger clearance space. If you can visualize 2 parked cars in your set-up location, chances are you have enough room for MOST (not all) jumpers. You'll need an area free of trees, low wires, etc. of about 18-20 feet high.

12) How much room do you need to bring the jumper in?
A standard walk through gate of about 36" is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). Large units or giant inflatables may require 48".

13) Can you set up on my driveway?
Yes. If you have a 2-car wide driveway, most likely a jumper will fit. A very slight slope is not a problem, however the flatter the surface the better. Since we can't pound stakes into your driveway, we will be a little creative in terms of securing the unit.

14) What type of surface do you need to set up on?
We can set up on lawn, dry grass, pebbles, concrete or asphalt. Under no circumstances can we set up on dirt or muddy surfaces or on large rocks.

15) Does the blower need electricity? How much does it use?
Yes. We will bring a 50 foot extension cord. The blower runs continuously and uses about the same amount of electricity as a lamp or computer in your home.

16) What time do you deliver and pick-up the jumper?
We deliver between 8am and 12 noon. We start picking up in the order of drop-off beginning at 6:30 pm. If you have an early starting party, we need to know so we can make sure the delivery is made prior to your guests arrival. If your party is starting later and you desire a later pick up time, you need to let us know that too. If you would like to have a better idea of our arrival time, give us a call after 3pm the day before your party, as our route is usually planned and we can narrow your delivery time within approximately 2 hours. We try to accommodate everyone’s start and pick up time as much as possible and within reason.

17) What are hours of operation?
Rental times are usually between 9 am and 6 pm. Special arrangements are sometimes possible if you need the jumper past our last pick-up time.

18) How long does it take to set up?
Set up usually takes approximately 15 minutes if you are organized and ready! Please have your cash ready to pay the driver and the set-up area free and clear of all debris and make sure that automobiles are moved out of the driveway for easy set up. This will assure a timely delivery for all customers!

19) Can I keep the jumper overnight?
Yes. The jumper must be set up in a backyard or area that is fenced and locked up. There will be an additional charge for this service. Jordan's Jumpers, LLC. reserves the right to deny any event of this service. Jordan's Jumpers, LLC. also reserves the right to cancel at any time if we have reason to believe that our property is at risk of injury, theft or due to weather changes (rain, wind, etc).

Our reputation depends on YOUR satisfaction. We are committed to making your party a success! We guarantee on time delivery of a CLEAN unit and friendly customer service. We look forward to servicing your party needs now & in the future. Jordan's Jumpers, LLC. wants to be your ONLY party rental company and is committed to excellence!